Epassport application submission and biometrics

We wish to inform all Kenyans that it is possible to book an appointment only for epassport and biometrics services. All other services will be provided through post and courier delivery.

No one will be permitted access to the Embassy without an appointment.

Appointment slots will be availed for booking on a monthly basis only. Once all slots in a month are booked, you have to await until the next month is made available.

 !!!Do not attempt to make a booking for ePassport biometrics unless you have finished the application process on ecitizen!!!!

Appointments for October are currently fully booked, you will have to book for November. December slots will be made available for booking on 15th November.

Booking Requirements:

  • You MUST first apply for the epassport on www.ecitizen.go.ke
  • Ensure that you enter your eCitizen EPP1/CPP1 application reference as follows EPP1-XXXXXXXXX (enter the number) or CPP1-XXXXXXXXX (enter the number) on the required field when booking the appointment. Appointments booked without entering this important reference will be cancelled.
  • Ensure that you enter the name of the applicant whose biometrics will be captured on the booking portal and not of the person booking.
  • Each applicant must be booked for an appointment slot separately.
  • Each applicant must bring the documents that are stated on the relevant checklist below, in the order specified.
  • You must have an original Kenyan ID card and birth certificate among other requirements to be able to apply for the ePassport in Berlin. Attempting to appear without these originals will be a futile attempt.
  • Download the RELEVANT checklist below to obtain a full list of requirements for your biometrics appointment.

1. ORDINARY REPLACEMENT OR CHANGE OF SURNAME

2. PASSPORT FOR A CHILD UNDER 18 YEARS

3. REPLACMENT OF A LOST PASSPORT

4. REPLACEMENT OF A DAMAGED PASSPORT

Important Note: If you booked an appointment in Nyayo House, you have to get it cancelled by Ecitizen first, before booking here.

A confirmation email is sent to your email automatically upon succesfull booking. If you do not receive one, check your spam folder and ensure that you enter the Embassy email address as a safe sender.

Click here to book an appointment.