CONSULAR SECTION (Visas, Passports, etc)

This Section contains Information about various Consular services offered by the Mission which are outlined on the left. Please click on the relevant subject.

  «««IMPORTANT INFORMATION»»»

 

HUDUMA NAMBA DIASPORA REGISTRATION

The government of Kenya through the respective missions abroad, will be running a 45 days 'HUDUMA NAMBA' registrations for Kenyans in diaspora from 6th May 2019. This exercise is targeting ALL Kenyans living in Germany, Bulgaria and Romania.

Registration process

1. Go online and log into the diaspora 'HUDUMA' portal: https://diaspora.hudumanamba.go.ke

2. Create a new account for accessing the online registration form: Enter your first name and your email address.

3. You will receive an email giving you a temporary password (Check your junk/spam mail in case you do not see it in the main inbox).

4. Log into the created account using the temporary password sent to the provided email.

5. Fill in the registration form and submit.

6. You will receive an email with a reference number and a registration document number.

7. Please present yourself to the Registration Assistant (RA) at the Kenya Embassy with the email and with your ORIGINAL National Identity Card/Passport/Birth Certificate for biometric capture. Please bring with you any other documents indicated in the registration form such as: driving licence, NHIF card, NSSF card, Kenya Revenue Authority PIN Certificate.

8.Parents/Guardians may use their account to register minors (0-5 years). Biometric data will not be captured for children under the age of 6 years.

Children without Kenyan birth certificate or passports are required to first apply for a Birth Certificate of a Kenyan occuring abroad.

You are encouraged to contact the Embassy for an appointment to avoid long queues.

During the mass registration period until 20th June 2019, the Embassy will remain open for the purposes of this exercise as follows:

Mondays to Fridays: 09:00 hrs to 13:00 hrs and 14:00 hrs to 16:00 hrs

Saturdays, Kenyan and German public holidays: 10:00 hrs to 15:00 hrs

The Embassy is located in Markgrafenstr. 63, 10969 Berlin-Kreuzberg (close to Checkpoint Charlie). Please make sure that you come to the correct Markgrafenstrasse, as Berlin is having several of them.

For any clarification, please contact us on +49 171 166 4222 or +49 30 259 266-0.

Kenya Embassy Berlin

The biometrics and document capture cannot be executed unless the applicant has completed the online application form and received the reference numbers.

 

 

 

1.EVISA NOTICE

Evisas for Kenya can only be applied for on the official government website www.ecitizen.go.ke

The websites www.evisa-kenya.com and www.kenya-evisa-online.com are NOT affiliated with the Kenyan government in any way. DO NOT APPLY FOR AN EVISA THROUGH THESE WEBSITES!!!

2. VISA EXEMPTION FOR CHILDREN UNDER 16

With effect from 1st February 2016, children under the age of 16 years accompanying their parents to Kenya are exempted from paying visa fees. Do not submit an application or make any visa fees payment for a child under the age of 16 years.

3. OPENING HOURS

The Consular section is open to the public on Mondays to Fridays, from 09.00 hrs to 13.00.

With effect from 1st June 2018, the section will additionally be open to the public on WEDNESDAYS ONLY from 2 p.m. - 4.p.m.

Visitors bringing applications, picking up passports, seeking over-the-counter services as well as all telephone inquiries on applications and other consular matters on the remaining weekdays will only be attended to until 13.00 hrs.

 

4. CONTACT

The consular section can be reached on the following telephone numbers:

1. Landline: + 49 30 25 92 660

2. Mobile phone: +49 171 166 4222 

 

All application inquiries should be directed to the following email addresses

Evisa inquiries: support(at)ecitizen.go.ke

General visa inquiries: visa(at)kenyaembassyberlin.de

All other applications: immigration@kenyaembassyberlin.de

5. PAYMENT OF SERVICES

Payments made into the given Embassy accounts are non-refundable. Applicants are therefore advised to ensure that all application requirements are met and ample processing time considered before transferring the required fees.

East Africa Tourist Visa applicants should pay the visa fee to the Kenya Embassy if first entering Kenya and only to the account on the East Africa Visa application checklist.

All fees for visas, certificates and other services should be paid in form of bank transfer or EC-Debit card at the Embassy and not in cash or cheque.

The Embassy of the Republic of Kenya in Berlin is the ONLY legally recognized provider of ALL payable Consular services in Germany. The Honorary Consulate offers ONLY advisory services.

For payment through the bank, please use the Kenya Embassy Account details provided on the checklist attached with the application form. To help us serve you faster, please indicate your full name and in brief, the purpose for the payment, or services desired, attach a copy of the bank transfer form or Überweisungbeleg to your application and mail the same to the Embassy.

Bank details:

Embassy of the Republic of Kenya

Commerzbank Berlin

IBAN: DE63 1004 0000 0266 0140 04 (not for the East Africa Tourist Visa)

BIC: COBADEFFXXX

6. PROVISION OF HUDUMA SERVICES IN THE DIAPORA

The government of Kenya established the Huduma Kenya Program to transform service delivery to ensure citizens are provided with convenient, dignifying, quick and excellent services using one-stop shop services delivery models; both physical and electronic. These are platforms where various government services are provided from one place a customer need not move anywhere else to receive these services.

To date the program has established 46 Huduma Centers: a Huduma Contact Centre; Huduma Mobile Services and the Huduma Smart Servie Card. The e-Huduma Portal is still under development. These platforms have had tremendous success and are very popular with citizens. As a result, the program has received multiple awards locally, continentally and globally.

The government now plans to accord the same experience to Kenyan citizens living abroad and any other nationalities interested in specific services from Kenya. To do this, the government needs to understand the nature of services these customers require and how these may be provided based on the Huduma Kenya model of one-stop shop service delivery platforms. To this end, the diapora community and other nationalities interested in services by Kenya are requested to fill the questionnaire below and send it to bpr(at)hudumackenya.go.ke

DOWNLOAD THE QUESTIONNAIRE HERE