The information on this page is only intended for those who have already undergone the biometrics process at the Embassy.
You cannot receive a passport without first having your fingerprints and passport photo taken at the Embassy (the so-called biometrics process).
Personal pickup service is currently not available. Only delivery via DHL courier!
APPLICANTS FROM GERMANY
Your epassport will be posted to you via DHL. Send the following to the Embassy via secured mail:
1. Your current passport
2. A photocopy of the Photo Token receipt you received on the day of biometrics
3. For sending the passports back to you: 1 DHL EXPRESS DOMESTIC End of Day shipping label for Germany costing 19 Euros (click here to access it). Buy this exact shipping label online and ensure you have entered the shipping details FROM: Embassy/ TO: You.
SELECT EXPRESS ENVELOPE PACKAGING. DO NOT SCHEDULE PICKUP AND PAY VIA THE ONLINE PAYMENT OPTIONS AVAILABLE
4. An A4-size padded envelope with the DHL shipping/transport label stuck on it.
PASSPORTS WILL NOT BE DISPATCHED TO CLIENTS USING ANY OTHER METHOD EXCEPT THROUGH DHL EXPRESS AS CLEARLY STATED.
Insert all of the 4 items above into another envelope and send to the Embassy via DHL.
APPLICANTS FROM OUTSIDE GERMANY
You should send the following to the Embassy via any courier service of your choice:
1. Your current passport
2. A photocopy of the Photo Token receipt you received on the day of biometrics
3. For sending the passports back to you: 1 DHL EXPRESS ENVELOPE End of Day shipping label for your country (click here to access it). Buy this exact shipping label online and ensure you have entered the shipping details FROM: Embassy/ TO: You.
SELECT EXPRESS ENVELOPE PACKAGING. DO NOT SCHEDULE PICKUP AND PAY VIA THE ONLINE PAYMENT OPTIONS AVAILABLE
4. An A4-size padded envelope with the DHL shipping/transport label stuck on it.
Insert all of the 4 items above into another envelope and send to the Embassy via any courier service of your choice.