The Consular Section is open to the public for the personal delivery and pick up of documents and over-the-counter and telephone inquiries as follows:

Mondays:           9.a.m. - 1 p.m.
Tuesdays:           9 a.m. - 1 p.m.
Wednesdays:     9 a.m. - 1 p.m. & 2 p.m. - 4 p.m.
Thursdays:          9 a.m. - 1 p.m.
Fridays:               9 a.m. - 1 p.m

Before calling the Embassy ensure that you inform yourself on the Consular Section page and also read the FAQs section for information on all the services provided.

The Consular Section can also be reached on email as follows:

Visa matters: visa@kenyaembassyberlin

All other applications/inquiries: