Electronic Travel Authorisation (eTA)

In case you need assistance regarding your application, please contact eTA by sending an email to etakenya@immigration.go.ke For urgent queries, please use the eTA live chat on the eTA website to be connected to a Costumer Support Agent.

eTAs are approved 24/7 in Kenya, the Embassy in Berlin can only answer general questions per telephone or by sending an email to eta@kenyaembassyberlin.de

Also read the eTA FAQs on the eTA website or the Embassy's website below.

Already paid and issued eVisas are valid and can be used to enter Kenya until the expiry of their validity.

Kindly apply for an eTA for accompanying children under the age of 16 if you are in possession of an eVisa on which the children are included, as they are not shown on the visa.

You must enter Kenya within 90 days from the date of issue of the eTA. When you enter the country, the border official decides whether you are allowed to enter and how many days or months you are allowed to stay in Kenya. He will enter this Kenya Visitor's Pass manually in your passport, e.g. KVP/1m/H (Kenya Visitor's Pass/1 month/Holiday). The Kenya Visitor's Pass can be extended online: https://immigration.go.ke/extension-of-visitors-pass-application/

It is possible to re-enter from Tanzania.

Please switch off the automatic translation of the eTA website if the page "does not work", it works without problems in English.

General Information

The Ministry of Interior and National Administration, State Department for Immigration and the Citizen has developed and is operating the Republic of Kenya Electronic Travel Authorisation (eTA).

Kenya eTA is a semi-automated system that determines the eligibility of visitors to travel to Kenya. An eTA offers permission to travel and is authorised by the Government of the Republic of Kenya. An eTA does not determine whether a traveller is admissible to enter Kenya. Immigration officers will determine admissibility upon travellers’ arrival.

Kenya Citizens are exempt from the eTA.

Citizen of EAC Partner States are exempt from the eTA.

The eTA application collects biographic information and answers to eligibility questions from the traveller. eTA applications for Kenya should be submitted at least 3 days prior to travel to ensure adequate time for authorisation. Travellers can submit their applications up to 3 months prior to travel. It is highly recommended that travellers apply as soon as they have booked their accommodations and transport tickets.

If you expect to travel to Kenya regularly or have multiple trips planned, we highly encourage you to download the “Kenya Travel Authorisation” mobile app that will be made available in January. You will be able to securely save your travel documents and profile on your phone which can be reused for future travel.

Each eligible traveller is required to apply for an eTA before starting travel. It is mandatory to use the Government's official website to submit your application. Applications submitted via third party websites will be automatically denied. For children under the age of 18, the legal guardian, parent or accompanying adult is responsible for filling the application.

Benefits of Kenya eTA system

- Kenya eTA enables travellers to submit all relevant information and documentation from the comfort of their homes before starting their trip. Travellers can enjoy peace of mind knowing that they meet the requirements for travel to Kenya.

- Travellers do not need to fill out forms on the plane or at arrival anymore.

- Kenya eTA also benefits airlines by simplifying the check-in process. Transport carriers can easily verify that travellers have been authorised to travel by the Government of the Republic of Kenya and are in possession of an approved eTA.

- Kenya eTA will improve arrival processes into the Republic of Kenya by reducing the queues on arrival for health, customs, and immigration inspections.

- Kenya eTA supports the efforts of the Republic of Kenya to digitise its government processes

 

FAQs

General

What is the Kenya Electronic Travel Authorisation (eTA)?

Kenya eTA is a semi-automated system that determines the eligibility of visitors to travel to Kenya. An eTA offers permission to travel and is authorised by the Government of the Republic of Kenya. An eTA does not determine whether a traveller is admissible to enter Kenya. Immigration officers will determine admissibility upon travellers’ arrival.

The eTA application collects biographic information and answers to eligibility questions from the traveller. eTA applications for Kenya should be submitted at least 3 days prior to travel to ensure adequate time for authorisation. Travellers can submit their applications up to 3 months prior to travel. It is highly recommended that travellers apply as soon as they have booked their accommodations and transport tickets.

What do I do if I am refused the eTA?

If your application has been denied, you will not be allowed to travel at this moment. Contact support@etakenya.go.ke to report your situation and obtain further details.

Is my credit card information safe?

Yes. The Kenya eTA system is PCI compliant, encrypts all data transmission and does not store your credit card or payment information. Kenya eTA uses Stripe.com, one of the world leading and most secure payment gateway. The account holder of the Stripe payment implementation is Travizory Border Security SA, Avenue de la Gare 24, 2000 Neuchâtel, Switzerland, CEO and Chairman of the Board: Renaud Irminger. CEO email: renaud.irminger(at)travizory.com

How does the Government protect the privacy of the eTA data, and who has access to it?

The Republic of Kenya has taken all the necessary steps to protect your data. Please refer to the Government’s Privacy Policy to get more information.

Who must obtain the eTA?

The eTA is mandatory for all foreign visitors except for citizens of EAC Member States that want to travel to Kenya. The 8 EAC Member States include: The Republic of Burundi, the Democratic Republic of the Congo, the Federal Republic of Somalia, the Republic of Kenya, the Republic of Rwanda, the Republic of South Sudan, the Republic of Uganda, and the United Republic of Tanzania.

Each eligible traveller is required to apply for an eTA before starting travel. It is mandatory to use the Government's official website to submit your application. Applications submitted via third party websites will be automatically denied. For children under the age of 18, the legal guardian, parent or accompanying adult is responsible for filling the application.

Do children or infants also require an eTA?

Yes, all foreign visitors must apply for an eTA. For children under the age of 18, the legal guardian, parent or accompanying adult is responsible for filling in the application. We highly recommend that families apply as a group.

What information is required to apply for an eTA?

- Valid passport

- Recent passport picture OR a selfie picture taken during application process

- Contact details (home address, telephone, email)

- Travel information and flight itinerary (arrival flight number, date of departure of initial flight in case of connecting flights)

- Proof of booking for the hotel you will be staying at (if staying with friends, a letter of invitation is accepted)

- Yellow fever vaccination certificate if coming from endemic countries (please check the WHO website for the updated list of countries)

- Credit/Debit card information for payment, if applicable

Does an eTA guarantee permission to travel?

No. An eTA is permission from the Government to travel to the Republic of Kenya and it is obligatory to present a valid eTA during the check-in and boarding process. However, you may still be denied boarding by your carrier if you fail to present other required documents such as your passport and/or boarding pass.

In addition, you might be subjected to questioning at the point of departure or arrival. This might result in you being denied access to the means of transport.

For how long is my application data stored?

Please refer to the Government’s Privacy Policy to get more information.

If you expect to travel to Kenya regularly or have multiple trips planned, we highly encourage you to download the “Kenya Travel Authorisation” mobile app that will be made available in January. You will be able to securely save your travel documents and profile on your phone which can be reused for future travel.

How do I apply for the eTA?

If you expect to travel to Kenya regularly or have multiple trips planned, we highly encourage you to download the “Kenya Travel Authorisation” mobile app that will be made available in January. You will be able to securely save your travel documents and profile on your phone which can be reused for future travel.

 The Government of Kenya has made this website available as a secure platform for the purpose of allowing visitors to submit information and apply for an eTA. eTA applications must be completed only through this official website or the “Kenya Travel Authorisation” official mobile application and must be done for each individual who intends to travel to Kenya.

Steps:

- Visit www.etakenya.go.ke

- Click “Apply Now” and follow the instructions

- Make sure that all the data has been entered correctly

- Submit the application

- An email confirming receipt of your application will be sent to you

- An email confirming receipt of payment, if applicable, will be sent to you

- Upon decision by Immigration officer, an email confirming Approval / Refusal will be sent to you

If your application has been approved, please either print the PDF document that has been attached to the email, OR download the document to your mobile device OR save it in the “Kenya Travel Authorisation” mobile app. This is your electronic travel authorisation that needs to be shown at all departure and arrival points.

If your application has been denied, you will not be able to travel to Kenya for the moment.

Please contact support@etakenya.go.ke to report your situation and obtain further details.

You can check the status of your application at any time by visiting the following URL: https://www.etakenya.go.ke

You are only allowed to travel after your application has been approved by the Government of Kenya.

How do I check the status of my eTA application?

You can check the status of your application at any time by visiting the following URL:  https://www.etakenya.go.ke

Within minutes after submitting your application, the system will send you an email confirming receipt of your application. This email will contain the reference number assigned to your application. Use this number to check your application status. Do not immediately re-apply for a travel authorisation.

What do I do if my means of payment has been refused?

For visitors, the system will require a valid credit or debit card to pay and complete the transaction. Cheques and cash are not accepted by the system. If the payment does not work, please wait a few minutes and try again, or check to make sure you have sufficient funds on the means of payment that you used.

Information for visitors and tourists

I have applied for an eTA. How much time will it take to be processed?

eTA applications are usually processed within 3 days, but in some cases it may take longer.

Do citizens of Rwanda, Uganda or other East African Community countries have to apply for an eTA?

Passport holders from the following EAC countries are exempted from applying to an eTA: Burundi, Democratic Republic of Congo, Rwanda, South Sudan, Tanzania and Uganda.

Is a Somali citizen required to apply for an eTA?

All foreign visitors must apply for an eTA unless they are holders of valid Kenya Permanent Residence, Work Permits and Passes.

After arriving to Kenya I plan to visit a neighboring country and then return to Kenya for departure back home. Do I need to apply for a second eTA?

Your eTA is valid for a single entry into Kenya. However, there are some exceptions to this.

Your eTA remains valid for more than one entry if:

  • You visit one of the following EAC Partner States: Burundi, Democratic Republic of Congo, Rwanda, South Sudan, Tanzania and Uganda, AND;
  • You don't visit any other country, AND;
  • Your eTA has not expired (90 days from issuance

I have a diplomatic passport. Do I have to apply for an eTA?

Travellers who are members of the Diplomatic Missions and International Organisations accredited to Kenya are not required to complete an eTA.

Is Kenya now visa free?

There are no visa requirements for any traveller visiting Kenya. Travellers must complete their Electronic Travel Authorisation (eTA) prior to travel to Kenya. This can be submitted up to 90 days before travel.

How far ahead of my travel should I apply for an eTA?

Submissions for the eTA can be made up to 90 days prior to travel. Applications are usually processed within 3 days, but in some cases it may take longer. We recommend applying for your eTA 2 weeks prior to travel.

Can I apply for an eTA even before booking my journey?

No, the travel information is an obligatory section of the application process. Therefore, it is only possible to apply for the eTA after having booked your transport and accommodation.

What is the fee for the eTA?

The fee the eTA is USD 32.50 plus card fees per traveller.

I have a valid eVisa, do I need to apply for an eTA?

If you have a valid eVISA issued by the Republic of Kenya or a valid East African Tourist Visa, you will not be required to complete an eTA. Children need an eTA, as they do not appear on the eVisa.

Does the eTA allow for multiple entries to Kenya?

Your eTA is valid for a single entry into Kenya. However, there are some exceptions to this.

Your eTA remains valid for more than one entry if:

  • You visit one of the following EAC Partner States: Burundi, Democratic Republic of Congo, Rwanda, South Sudan, Tanzania and Uganda, AND;
  • You don't visit any other country, AND;
  • Your eTA has not expired (90 days from issuance

I have applied for an eTA. Do I have to apply for an eVISA as well?

No. If you have a valid eTA, you are not required to have an eVISA.

I'm travelling in six weeks, when should I apply for the eTA?

Submissions for the eTA can be made up to 90 days prior to travel. Applications are usually processed within 3 days, but in some cases it may take longer. We recommend applying for your eTA 2 weeks prior to travel.

I am travelling to Kenya by road. What option should I choose when filling my trip information?

During the application process, you will see an option for your arrival mode. Please select "Arriving by Land".

I am an airline crew, do I have to apply for an eTA?

Crew members with a valid GENDEC or flight manifest for their trip are not required to submit an eTA.

I heard there was a premium service for expedited pricing - where can I find it?

Currently, there is no premium service for expedited processing. Please apply for a standard eTA application.

The continue button is greyed out and disabled and I cannot proceed with my application, what should I do?

If you cannot proceed in your application, please ensure all required items in the application have been completed. The missing fields will be higlhlighted to indicate they need to be completed. If you continue to have issues, please contact our support team. Switch off the automatic translation, the system does not always work when you have the website translated automatically.

I will transit through Kenya for catching another flight, do I need to apply for an eTA?

Passengers arriving by air who are transiting in Kenya are not required to do an eTA, provided they are not leaving the international transit zone of the airport.

Do I have to apply for an eTA if I am a foreign citizen but my spouse is Kenyan?

Yes. All foreign visitors must apply for an eTA unless they are holders of valid Kenya Permanent Residence, Work Permits and Passes.

Do I have to apply for an eTA if I am arriving by boat or ship to a seaport?

An eTA is required for all visitors arriving to Kenya by sea.

We are travelling as a couple/group. Is one eTA enough for all of us?

An eTA is required for each passenger when travelling as a group. When starting your application, select Apply as a Group.

I can’t find my flight in the application platform. How can I continue?

If you cannot find your flight number, please select "Charter or Other Airline" and enter the last four (4) digits of the flight number.

Do I have to submit a yellow fever certificate when applying for an eTA?

A yellow fever certificate is currently not required to submit your eTA application.

What is the permitted duration of stay in Kenya with an eTA?

A valid eTA is only permission to travel to Kenya, it does not guarantee entry. Immigration Officials at the port of entry have final authority to permit or deny admission.