CORONA VIRUS PANDEMIC - EMBASSY IS CLOSED TO THE GENERAL PUBLIC

As a precautionary measure to mitigate against the spread of COVID-19, the Embassy of the Republic of Kenya in Germany will be closed to the public with effect from Thursday 19th March 2020 until further notice. Updates will be made available on the Embassy website. 

Emergency contacts during this period:

Consular WhatsApp Number for travel information, visas, passports, other applications (written messages only):

                                                +49-171-166 4 222

Emergency call number (not of applications, visas or passport matters):                                                                 +49-170- 565 3 817

 

CORONA VIRUS PANDEMIC - VISA ADVISORY NOTE

Further to an earlier advisory, the Government of the Republic of Kenya through its Embassy in the Federal Republic of Germany with accreditation to Romania and Bulgaria, has SUSPENDED the issuance of visas with effect from 17th March 2020 as a further measure aimed at curbing the spread of COVID-19 virus.

The Embassy will review these measures and post updates as the situation evolves.

 

CORONA VIRUS PANDEMIC - TRAVEL ADVISORY

The Kenya government through its Embassy in the Federal Republic of Germany with accreditation to Romania and Bulgaria wishes to inform of the following measures to curb spread of the COVID-19 virus:

1. International flights to Kenya will be suspended with effect from 25th March 2020 at midnight, with the exception of cargo flights.

2. All entering Kenya until Wednesday will have to undergo mandatory quarantine for 14 days at a government designated facility at their own expense.

The measures will remain in force until revised by the National Emergency Response Committee.

 

APPLICATION FOR THE EAST AFRICAN e-PASSPORT

In the interest of public health and safety, ePassport submission and biometrics capture services have been suspended until further notice. Updates will be made available on this page.

JULY 2019 : This is to notify the Kenyan Diaspora that the Department of Immigration Services has rolled out the e-Passport application submission and biometrics capture service for Kenyans in Diaspora at the Embassy of Kenya in Berlin, Germany. You can still use your manual passport until 1st March 2021 after which it will be rendered invalid.

Kindly note that the processing and issuance of ePassports is a continuous process that has no deadline.

IMPORTANT INFORMATION

ALL EPASSPORT APPLICATIONS MUST BE SUBMITTED UNTIL 10.00 C.E.T. ON WEEKDAYS. 

1. Passport applicants who are 18 years old and above must be holders of a valid Kenya National Identity Card (ID card) to be able to apply. Parents who hold a valid ID card can apply for their children who are under the age of 18.

2. If you do not have an ID card or you lost it and only have a (laminated) copy, you must obtain an ID card first before applying for the ePassport. The Kenya Embassy in Berlin does not issue ID cards. You must travel to Kenya or the Kenya High Commission in London to register and be issued the ID card.

3. All passport applications must be made on the Department of Immigration Services page www.ecitizen.go.ke. You will have to enter your ID card number to be able to register on eCitizen and then apply for the passport.

4. In order to register successfully, a verification code will be sent on the number you enter. Currently, the codes are only sent to Kenyan mobile phone numbers that have never been registered on eCitizen. You must therefore enter an active Kenyan number on the telephone number field (you can enter the number of a relative or friend who has never held a passport). Kindly note that the codes expire if not entered immediately.

5. Applicants who hold a manual passport should apply for a REPLACEMENT on eCitizen and not for a NEW PASSPORT!!!! 

6. When entering foreign alphabet letters, e.g. Ä,Ö,Ü, these letters should be anglicized to AE, OE and UE. There should not be any commas or any other symbols on the application entries.

7. The payment options for the ePassport are indicated on eCitizen. If you do not have a credit card, a relative in Kenya can make the payment for on your behalf via MPESA or any of the other Kenyan mobile payment options. 

8. You cannot any make corrections or edit your ePassport application once you have submitted it. Ensure therefore that all your details are correct before submitting the final data online.

9. Your ePassport photo will be captured at the Embassy. The 3 photos stated on the checklist are for file purposes only. Ensure that you appearance on the day adheres to the photo guidelines on the checklist.

10. All eCitizen inquiries should be directed to eCitizen (telephone: +254 780 206 206; email: support@ecitizen.go.ke).

BOOKING APPOINTMENTS

All ePassport submission appointments must be booked on eCitizen. Once you have successfully filled in the relevant passport application and paid for it online, upload the eCitizen-generated application PDF form and upload it on the required filed (download it directly from ). It is only after uploading the application that eCitizen will allow you to book an appointment.

SUBMITTING YOUR APPLICATION AT THE EMBASSY

Download the relevant application checklist below and after obtaining all the necessary requirements, book an appointment through your ecitizen account to submit the application and biometrics capture in Berlin. If you book an appointment for the afternoon, ensure that you still appear at the Embassy by 10.00 a.m.

Biometric Capture hours: Mondays - Fridays  10 a.m. - 13.00 p.m. Plan your stay at the Mission accordingly.

When booking your appointment on eCitizen, kindly note that the Embassy is closed on all German (Berlin) and Kenyan public holidays. Epassport applications can also NOT be submitted between Christmas and the New Year. We therefore advise that you should not make any bookings on these dates:

10th April 2020 - Good Friday (Kenya & Germany)

13th April 2020 - Easter Monday (Kenya & Germany)

1st May 2020 - Labour Day (Kenya & Germany)

8th May 2020 - Day of Liberation (Berlin only)

21st May 2020 - Ascension Day (Germany)

25th May 2020 - Idd ul Fitr (estimated) (Kenya)

1st June 2020 - Madaraka Day and Whit Monday (Kenya & Germany)

31st July 2020 - Idd ul Azha (estimated) (Kenya)

20th October 2020 - Mashujaa Day (Kenya)

21st December 2020 - 4th January 2021 (Christmas/New Year)

APPLICATION CHECKLISTS

1. ORDINARY REPLACEMENT OF A MANUAL PASSPORT

2. PASSPORT FOR A CHILD UNDER 18 YEARS

3. CHANGE OF NAME OR PARTICULARS

4. REPLACMENT OF A LOST PASSPORT

5. REPLACEMENT OF A DAMAGED PASSPORT

 

HOW TO GET YOUR PASSPORT ONCE IT HAS ARRIVED FROM KENYA

Once your ePassport is received in Berlin, an sms is automtically sent to your Kenyan number. You can also track your passport progress through your ecitizen account to see if your status reads PASSPORT READY FOR COLLECTION.

Once you have established that your ePassport is ready for collection:

APPLICANTS FROM GERMANY

Option 1: You can pick up your passport during the public hours of the Embassy Mondays-Fridays 9 a.m. - 1 p.m. 

- Requirements: Your current passport and the Photo Token Receipt

Option 2: You can have your passport posted to you via DHL. Send the following via registered mail (Einschreiben) addressed to the Embassy.

1. Your current passport

2. A photocopy of the Photo Token

3. 1 DHL EXPRESS EASY PREPAID NATIONAL shipping label for 11 Euros (click here to access it). Send this exact shipping label and ensure you have stuck it on to an A4-size Kartonenvelope.

PASSPORTS WILL NOT BE DISPATCHED TO CLIENTS USING NORMAL OR REGISTERED MAIL. 

APPLICANTS FROM OUTSIDE GERMANY

Your should send the following to the Embassy via any courier service of your choice:

1. Your current passport

2. A photocopy of the Photo Token

3. 1  prepaid shipping label from  DHL or UPS