We wish to inform all Kenyans who have been waiting for the resumption of over-the-counter-services that it is possible to book an appointment only for the three services listed here. All other services will be provided through post and courier delivery.

No one will be permitted access to the Embassy without an appointment.

Appointment slots will be availed for booking on a monthly basis only. Once all slots in a month are booked, you have to await until the next month is made available.

Ensure that you select the service that you need and the month, when on the booking site.

 !!!Do not attempt to make a booking for ePassport biometrics under other services not related to biometrics!!!!

1. Epassport application submission and biometrics

Appointments for application submission and biometrics for the epassport are availed for booking on a monthly basis.

If the appointment slots for a particular month are fully booked, you have to wait for the next month to be availed for booking.

September is fully booked. Slots for October are currently available for booking. Once October is fully booked, you will have to await the November slots to be made available for booking on 15th October.

  • You MUST first apply for the epassport on www.ecitizen.go.ke and ensure that you enter your eCitizen EPP1/CPP1 application reference as follows EPP1-XXXXXXXXX (enter the number) or CPP1-XXXXXXXXX (enter the number) on the required field when booking the appointment. Appointments booked without entering this important reference will be cancelled.
  • Ensure that you enter the name of the applicant whose biometrics will be captured on the booking portal and not of the person booking.
  • Each applicant must be booked for an appointment slot separately.
  • Each applicant must bring the documents that are stated on the relevant checklist below, in the order specified.
  • You must have an original Kenyan ID card and birth certificate among other requirements to be able to apply for the ePassport in Berlin.
  • Download the RELEVANT checklist below to obtain a full list of requirements for your biometrics appointment.

1. ORDINARY REPLACEMENT OR CHANGE OF SURNAME

2. PASSPORT FOR A CHILD UNDER 18 YEARS

3. REPLACMENT OF A LOST PASSPORT

4. REPLACEMENT OF A DAMAGED PASSPORT

Important Note: If you booked an appointment in Nyayo House, you have to get it cancelled by Ecitizen first, before booking here.

A confirmation email is sent to your email automatically upon succesfull booking. If you do not receive one, check your spam folder and ensure that you enter the Embassy email address as a safe sender.

 Click here to book an appointment.

2. Visa application

You must have a negative Covid-19 test that is not older than 96 hours at the time of arrival in Kenya.

 Click here to book an appointment.

All other applications not listed above can only be submitted through post.

For a one-way emergency travel document to Kenya, contact the Embassy through our whatsapp line: +49 171 1664222

If you have any other issue that does not pertain to an application, you can reach us through the contact details stated here

 Click here to book an appointment.